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Privacy Policy

Last updated: May 16, 2026

This Privacy Policy describes how ComplianceHub HK collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and the rights you have regarding your data.

Information We Collect

We collect various types of information to provide and improve our audit preparation and internal controls resources:

  • Personal Information: When you register or contact us, we collect your name, email address, phone number, and company details to assist with your audit preparation needs.
  • Account Data: Information about your organization’s structure, financial documentation status, and internal control requirements specific to Hong Kong Companies Ordinance compliance.
  • Usage Information: We track which pages you visit, how long you stay, and which resources you download to understand your audit preparation journey.
  • Device Information: Technical details about your device, browser type, and IP address help us optimize our platform for better accessibility and performance.
  • Cookies and Analytics: We use cookies to enhance your browsing experience and gather analytics about resource usage patterns.

How We Use Your Information

We use the information we collect for specific purposes related to audit preparation and compliance:

  • Service Delivery: We use your data to provide audit preparation guidance, internal control frameworks, and Companies Ordinance compliance resources tailored to your needs.
  • Communication: We contact you with updates about new resources, policy changes, and information relevant to financial documentation and auditor expectations in Hong Kong.
  • Improvement: Your usage patterns help us enhance our platform, develop better resources for organizing financial documents, and improve our internal controls documentation.
  • Compliance: We retain necessary information to comply with Hong Kong regulatory requirements and audit trails for our own business operations.
  • Security: We use your information to prevent fraud, protect against malicious activity, and maintain the integrity of our compliance resources.

Your Rights and Choices

You have several rights regarding your personal information under Hong Kong privacy laws:

  • Access: You can request a copy of the personal information we hold about you and your organization’s audit preparation records.
  • Correction: If your information is inaccurate or incomplete, you can request that we correct or update it.
  • Deletion: You can request deletion of your personal data, subject to our legal and regulatory retention obligations for audit documentation.
  • Portability: You can request your information in a structured format for transfer to another service provider.
  • Opt-out: You can unsubscribe from marketing communications at any time while retaining access to core audit preparation resources.

To exercise these rights, please contact us using the details in the Contact Us section below.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform:

  • Essential Cookies: These are necessary for basic functionality like maintaining your session when reviewing audit preparation materials or accessing internal control resources.
  • Analytics Cookies: We use these to understand how you interact with our resources for organizing financial documents and understanding auditor expectations.
  • Preference Cookies: These remember your settings and preferences when accessing Companies Ordinance compliance information.

You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to access certain features of our audit preparation platform.

Data Security

We implement industry-standard security measures to protect your personal information and audit documentation. Your data is encrypted during transmission and stored securely on protected servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We regularly review our security practices to ensure your information remains protected while accessing our internal controls resources and financial documentation guides.

Data Retention

We retain your personal information for as long as necessary to provide our audit preparation services and comply with Hong Kong legal requirements. Account information is typically retained for the duration of your active use plus a reasonable period afterward. Audit-related documentation and financial records may be retained longer to satisfy Companies Ordinance compliance and regulatory obligations. You can request deletion of your data subject to these retention requirements.

Third-Party Sharing

We do not sell your personal information. We may share your data with third parties only in these circumstances: to service providers who assist with platform operations and audit resource delivery; to comply with legal obligations or government requests; to protect our rights and prevent fraud; or with your explicit consent. All third parties are required to handle your information according to this privacy policy and applicable Hong Kong data protection laws.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use of our audit preparation and internal controls resources following such changes constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Email: [email protected]

Phone: +852 2847 5693

Address: Connaught Road Central 28, Central, Hong Kong, Hong Kong

We will respond to your inquiries within thirty days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong.